Privacy Policy
At Upcelerate, your privacy matters to us. We respect your personal information and trust is the cornerstone of our business. Upcelerate.com is committed to safeguarding any personally identifiable information that you provide us. This Privacy Policy describes how we handle and protect personal information that we collect about individuals who use or have used Upcelerate.com. This Privacy Policy neither supersedes or replaces the Terms of Use, which governs use of Upcelerate.com and any related services.Important Information
BEFORE YOU BEGIN OR CONTINUE TO USE UPCELERATE.COM, OR ANY SERVICES OR FUNCTIONALITY PROVIDED BY OR THROUGH UPCELERATE.COM, PLEASE CAREFULLY READ THIS PRIVACY POLICY AS IT CONTAINS IMPORTANT INFORMATION. IT IS ALSO VERY IMPORTANT THAT YOU FULLY UNDERSTAND THIS POLICY BECAUSE YOUR USE OR CONTINUED USE OF THIS SITE OR ANY OF ITS RELATED SERVICES EXPRESSLY SIGNIFYIES THAT YOU AGREE TO THIS POLICY IN ITS ENTIRETY AND THAT YOU AGREE TO THE COLLECTION AND USE OF INFORMATION THAT YOU SUPPLY OR THAT IS COLLECTED ABOUT YOU, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION, AS DETAILED IN THIS POLICY.IF YOU DO NOT UNDERSTAND OR DO NOT EXPRESSLY AGREE WITH ALL OF THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF USE YOU SHOULD NOT USE UPCELERATE.COM OR ANY ADDITIONAL FEATURES OR FUNCTIONALITY OFFERED THROUGH THIS SITE. YOU AGREE THAT ALL INFORMATION IS PROVIDED VOLUNTARILY AND UPCELERATE MAINTAINS NO LIABILITY FOR SUCH INFORMATION.
Our Mission
We aim to connect the right people to the best jobs and to improve the recruiting process for everyone. Our site is an applicant tracking tool that allows the user to apply for jobs and move through a defined application process. Your personal information is protected using industry standard safeguards. After obtaining your consent, we may share your information or as required by law and we will always inform you if major changes occur to this privacy policy. If you object to a change you may email us to close your account. If you continue to use Upcelerate after a change has been "published" or "communicated", then you are consenting to the change.How We Collect Personal Information
While you maintain an account with Upcelerate.com and/or use the services provided by Upcelerate.com, we may collect information about you to provide a customized experience on Upcelerate.com. You allow Upcelerate to use your personal information in accordance with this privacy policy. The personal information we collect about you includes:• Information you provide to us during the registration process, including (but not limited to) your full legal name, valid email address, skills, work history, education history, and/or resume;
• Information you provide to us when applying for a job, including (but not limited to) your work history, education history, your skills, resume, and/or cover letter, as well as the source that lead to your application;
• Information you provide to us by using the job searching features of Upcelerate.com, such as your skills and companies that you want to work for;
• Information you provide to Upcelerate through any additional use or correspondence (including, but not limited to support emails, polls, and surveys);
• Information that companies provide to us regarding your application, which may include your resume, skills, and/or a decision to hire/not hire;
• Information you provide companies through any correspondence or as part of the interview process.
• Information you provide us when purchasing a product or service, including your credit card number and billing address.
Devices and Networks
In addition to the personal information listed above, Upcelerate may also collect information about the devices and networks that you use to access Upcelerate to personalize the service, improve the service, and/or improve the security of the service. Such information includes (but is not limited to):• The IP address of your computer or proxy server used to access the web
• Your computer (or mobile) operating system details
• Your type of web browser
• Anonymous location data passed to us by third-party services
Collecting Additional Personal Information
As we strive to improve our service, we may create new ways to collect information. New partnerships may also result in new features and this may lead to the need to collect new types of information. This will be reflected in an update to this privacy policy. As such, it is prudent to regularly review this privacy policy for any changes as your continued use of Upcelerate means that you are agreeing to the then-current privacy policy.Usage of Personal Information
The personal information that you provide can be seen by people outside Upcelerate in the following circumstances:• When you apply for a job (or are added to a job, as outlined in the points below) at a company that uses Upcelerate as their applicant tracking system, your application, profile, and all other information provided for the purposes of that position will be made visible to people at that company as part of their normal recruiting process
• When you identify that you want to work at a company, you are added to their talent pool and your profile may be made visible to people at that company if they use the Upcelerate talent pool. Recruiters can then use that information to initiate the recruiting process with you for the position in which you are a good match
• If a recruiter has your email, he/she may add you to a job and access your profile (or create a profile for you) to initiate the recruiting process with you
• If a company is using Upcelerate referrals, anyone at the company with your email address may recommend you for a job (which initiates the normal recruiting process) and your profile will be made available (or a profile will be created for you) to people at that company as part of their normal recruiting process
Furthermore, the personal information that you provide can be seen by people at Upcelerate for the purposes of improving the Upcelerate service, security, or providing the best personalized service possible for you. This includes helping to connect you with positions that are a good fit.
Services Used By Upcelerate
Upcelerate uses the following companies to deliver products and services and some or all of your personal information may be shared with them. You may want to review their privacy policies and/or contact them:• Linode for secure web hosting. They can be contacted at support@linode.com or 1-855-454-6633. Additional contact information for Linode can be found at https://wwww.linode.com/contact
• Zendesk for support desk software. If you file a ticket, your name, email, phone, and other contact fields will be passed to Zendesk.
• Braintree (a division of PayPal) for credit card processing. They maintain the highest standards and safeguard your payment information.
Your Responsibilities
By using the Upcelerate service, you also agree to certain responsibilities regarding the personal information that you input into the system:• Maintain a correct profile that accurately reflects your experience and skills
• Be honest in all job applications and communications to Upcelerate and companies using Upcelerate
• Protect your username and password from misuse
IF YOU FAIL TO UPHOLD YOUR RESPONSIBILITIES, YOUR ACCOUNT MAY BE TERMINATED AT UPCELERATE'S DISCRETION.
How We Protect Personal Information
We limit access to your personally identifiable information to people on the Upcelerate.com team who need to know in order to conduct our business or service your account. We strive to maintain and protect the confidentiality of any personally identifiable information and follow established procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personally identifiable information. You agree that your data may be processed and/or reside on servers in the United States that adhere to Upcelerate's standards. We do not rent or sell your personally identifiable information to anyone without your permission. Even with these safeguards in place, we cannot guarantee the security of any information provided to use as the internet is not a completely secure environment. You agree to hold harmless Upcelerate.com, its directors, and its employees in issues arising from this privacy policy or the use of private information.Disclosure of Personal Information
Upcelerate will not disclose or use any of your personally identifiable information except under special circumstances, such as when we believe in good faith that the law requires us to do so, or when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Use or defrauding one of our partners.Upcelerate will disclose your personal information, without notice, to a party unrelated to Upcelerate.com if required to do so by law or in the good faith belief that such action is necessary to comply with the law, legal process served on Upcelerate.com, to protect the rights or property of Upcelerate.com, or in urgent circumstances to protect the personal safety of users of Upcelerate.com or the public at large.